1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

Name and contact information
Payment information (processed securely through Stripe)
Discord server information and configuration details
Community management preferences and requirements
Consultation notes and service requests
Communication preferences and support history
Custom design specifications for emojis and soundboards

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our Discord management services
Process payments and transactions through Stripe
Set up and configure your Discord server
Create custom emojis and soundboard content
Provide community management and moderation services
Schedule and conduct monthly consultations (2 per month)
Send you important updates about our services
Respond to your questions and provide support
Improve our services and develop new features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:

Service providers who assist in our operations
Payment processors (Stripe) for secure transactions
Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption and secure payment processing through Stripe. Discord server access is granted only to authorized team members and is revoked upon service termination.

5. Discord-Specific Data Handling

When managing your Discord server, we may access server settings, channel configurations, and member information as necessary to provide our services. We do not store Discord login credentials and only access servers through temporary, secure permissions granted by you. All server data remains your property and is handled according to Discord's Terms of Service.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at waddle@null.net

Privacy Policy